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FAQs

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ADSL stands for A symmetric Digital Subscriber Line (ADSL) a technology that allows a fixed, high-speed, digital connection via Vodafone Ghana standard analogue phone line network. The installation of ADSL equipment in both the telephone exchange and on your premises converts the copper pairs into a permanent high-speed digital connection to the Internet.

ADSL operates over a standard telephone line. The signals are carried by two DSL modems: one at the user end and one in the local exchange. The modems operate outside the range utilized by the voice calls and can offer much higher data rates than existing voice modems.

A 'splitter' (which is a filter), separates the telephony signal from the DSL signal, one at the user end and one at the exchange end. This means that telephone calls can be made at the same time that data is being sent or received. Ultimately ADSL 'squeezes' more capacity out of a phone line without interfering with your normal telephone services.

No, the cost of telephone line is at present not included in the Vodafone Broadband subscription.

Make a request for the phone line; once you have got the line that is pre-qualified to be able to support the service, you now can apply for Broadband.

Yes. Vodafone has just introduced its mobile broadband service. Just get our plug & play usb device at the nearest Vodafone Shop.

ADSL is similar to a leased line in the respect that it gives permanent Internet access at a fixed cost without affecting your telephone line. However it differs in some important respects.

A leased line is a symmetric dedicated service (the same upstream & downstream bandwidth) creating a permanent connection between your premises and the internet through Vodafone.

ADSL is a contented service. This means that it is a best effort network and the bandwidth is not guaranteed.
A leased line is provided as part of a managed service with guaranteed data rates on the line and is covered by business services with the added support features.

As the installation of ADSL is designed to have no negative effects on your standard telephone service, most customers should be able to retain their existing telephone number.

Yes, ADSL is only provided on a working voice line and the voice call charges are separate from ADSL fixed cost.

Vodafone Ghana supplies the end-to-end service, which includes the ASDL digital modem, the splitter and required connection cables.


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